Privacy Policy

Overview

MonkeysCloud LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website monkeyscloud.com and use our services.

Information We Collect

Information you provide:

• Name and email address when you submit a contact form
• Company name and project details (optional)
• Account information if you register on our platform

Information collected automatically:

• IP address, browser type, operating system
• Pages visited, time spent, referral source
• Device identifiers and usage patterns via Google Analytics 4

Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience:

• Essential cookies: Required for site functionality (session, security)
• Analytics cookies: Google Analytics 4 to understand usage patterns
• reCAPTCHA: Google reCAPTCHA v3 to prevent spam on forms

You can control cookie preferences through your browser settings. Declining analytics cookies will not affect your ability to use our site.

How We Use Your Information

• To respond to your inquiries and provide customer support
• To improve our website, products, and services
• To send relevant updates about our platform (with your consent)
• To detect and prevent fraud, abuse, and security incidents
• To comply with legal obligations

Data Sharing & Third Parties

We do not sell your personal information. We may share data with:

• Google Analytics: Anonymized usage data for site improvement
• Google reCAPTCHA: Form submission verification
• Service providers: Hosting (Google Cloud Platform) and email services
• Legal requirements: When required by law or to protect our rights

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 12 months. Analytics data is retained according to Google Analytics default settings (14 months).